Subject: Fwd: [#3297168] - refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 04 Nov 2021 08:11:51 +0000

Please take a look at ticket #3297168 raised by Mohammad Tawfik ([email-masked]).              The order return processed from WH   ​FYI         CUST_NAME  CUST_MOB  RETURN_ORDER_NO  INVOICE_NO  AWB_NO  ITEM_ID  INBOUND_PALLET_STATUS  CUS_RETURN_QTY  RETURN_RECEIVED_QTY  faten ahmed  96560020379  1001489983  8108670381  RP1023210003854  '163428788  CLOSED  1  1  faten ahmed  96560020379  1001489983  8108670381  RP1023210003854  '163428788  CLOSED  1  1  
                           
                            On
                            Mon, 1 Nov at  8:25 AM
                            ,  Mohammad Tawfik <[email-masked]>  wrote:

Problem Statement: Refund Not Processed  Order ID: 8108670381 Tracking ID:  RP1023210003854 RMA: (1001489983)

No. of the returned items = (1) Assistance Required: refund the customer Issue Description: As per the Aramex website the returned item has been returned to WH on (Oct 26) and till now the refund of RMA is not processed, so kindly check and process the refund ASAP and update us.  Regards,