Subject: RE: Drop Payment Issue - ticket ID (3275533)
From: Punit Darji <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Divyanshu Sharma <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>
Date: Tue, 2 Nov 2021 09:26:10 +0000

Hi @Apoorv Joshi<mailto:[email-masked]>,

As informed earlier, the below issues should be checked within your team.

Can you tell us why you are unable to follow the required process?

Regards,

Punit Darji

From: Apoorv Joshi <[email-masked]>
Sent: Tuesday, November 2, 2021 12:27 PM
To: Punit Darji <[email-masked]>
Cc: Manish Kumar <[email-masked]>; Divyanshu Sharma <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>; Jessie Caparas <[email-masked]>; Akshay Berry <[email-masked]>
Subject: Re: Drop Payment Issue - ticket ID (3275533)

External email sender, please take precaution.
Dear Punit,

Kindly assist to check regarding the below drop payment. Amount debited twice and no order against the deductions.

Please look into this and assist.Thank you for your help!

Regards,
Apoorv

________________________________
From: "Divyanshu Sharma" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, November 2, 2021 1:26:07 PM
Subject: Re: Drop Payment Issue - ticket ID (3275533)

Hi,

Please note the details for drop payment issue for ticket (3275533)

Amount deducted : AED 136.70 - Debited twice
Date of deduction : 27/10/2021
Email address : [email-masked]<mailto:[email-masked]>
Authorization code/card number-
·         Authorization code given by bank for first transaction : 373583
·         Authorization code given by bank for second transaction : 552737
·         Card # : 4439137000072986
Bank statement showing the deduction : PFA  (screen shot of deduction)

Please check and assist accordingly.

Thank you for your help!

Regards,
Divyanshu Sharma

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