Subject: Re: Drop Payment Issue - ticket ID (3275533)
From: Apoorv Joshi <[email-masked]>
To: Punit Darji <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Divyanshu Sharma <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, escalations dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>
Date: Tue, 2 Nov 2021 01:26:38 -0700 (MST)

Dear Punit, 

Kindly assist to check regarding the below drop payment. Amount debited twice and no order against the deductions. 

Please look into this and assist.Thank you for your help! 

Regards, 
Apoorv 

From: "Divyanshu Sharma" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, November 2, 2021 1:26:07 PM 
Subject: Re: Drop Payment Issue - ticket ID (3275533) 

Hi, 

Please note the details for drop payment issue for ticket (3275533) 

Amount deducted : AED 136.70 - Debited twice 
Date of deduction : 27/10/2021 
Email address : [email-masked] 
Authorization code/card number- 
· Authorization code given by bank for first transaction : 373583 
· Authorization code given by bank for second transaction : 552737 
· Card # : 4439137000072986 
Bank statement showing the deduction : PFA (screen shot of deduction) 

Please check and assist accordingly. 

Thank you for your help! 

Regards, 
Divyanshu Sharma