Subject: Return approval 8236029374
From: Mohammad Musaed <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Mon, 1 Nov 2021 02:20:00 -0700 (MST)

Hi Team, 

WWD DAMAGED ITEM 

Problem Statement: HC TEAM 
Order Date: Feb 16, 2021 
Order ID: 8236029374 
Tracking ID: 15944498236029374 
Item id : 61008438 - - Jewel 2-seater Velvet Sofa 
Assistance Required: Damaged Item Received 

Issue Description: The customer has received the item on Feb 25, but they have noticed recently that the cloth was fixed using stapler pins and now they are coming out. 

Please find attached the images as shared by the customer and kindly advise what can be done 

Regards, 

Tawfik