Subject: RE: Drop Payment - 7305506527
From: Merchant Back Offices <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Merchant Back Offices <[email-masked]>
Cc: Mohmed Ghadiyali <[email-masked]>, nooruddeen othiyil <[email-masked]>, Payment Gateway Team <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Naseem Juma <[email-masked]>, "Bhisham Manwani, TCS" <[email-masked]>, escalations dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Mon, 1 Nov 2021 09:09:15 +0000

Dear,

Kindly send us a reminder on the same within 2 working days.

Regards,

 Ahmed Saadi

 Merchant Back Office Administrator - Business Support,
  +973 17117272   17211465   +973 17117117
   [email-masked]<mailto:[email-masked]>    www.credimax.com.bh<http://www.credimax.com.bh>                                              <https://www.youtube.com/channel/UCnlPcrsrWZ9mAUF06oyCyXQ>  <https://www.facebook.com/credimaxbscbh>  <https://www.instagram.com/credimax.b.s.c/?hl=en>

 CrediMax B.S.C.(c) | Bldg 858 | Road 3618 | Al Seef District 436 | P.O. Box 5350 | Kingdom of Bahrain

CrediMax B.S.C. - A Financing Company Licensed by Central Bank of Bahrain                                                                                                   
From: Apoorv Joshi [mailto:[email-masked]]
Sent: 01 November, 2021 10:32 AM
To: Merchant Back Offices <[email-masked]>
Cc: Mohmed Ghadiyali <[email-masked]>; nooruddeen othiyil <[email-masked]>; Payment Gateway Team <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; Mohammed Abdullah, Bahashwan <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Naseem Juma <[email-masked]>; Bhisham Manwani, TCS <[email-masked]>; escalations dxbteam <[email-masked]>; Jessie Caparas <[email-masked]>
Subject: Re: Drop Payment - 7305506527

Dear Ahmed,

Kindly share the refund acknowledgement once the refund has been initiated.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Merchant Back Offices" <[email-masked]<mailto:[email-masked]>>
To: "Mohmed Ghadiyali" <[email-masked]<mailto:[email-masked]>>, "nooruddeen othiyil" <[email-masked]<mailto:[email-masked]>>, "Merchant Back Offices" <[email-masked]<mailto:[email-masked]>>, "Payment Gateway Team" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Mohammed Abdullah, Bahashwan" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Naseem Juma" <[email-masked]<mailto:[email-masked]>>, "Bhisham Manwani, TCS" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 1, 2021 12:50:00 PM
Subject: RE: Drop Payment - 7305506527

Good day,

Action will be taken.

Note: Kindly note that the refund for the credit card takes 5 working days & for the debit card 10 working days.

Regards,

 Ahmed Saadi

 Merchant Back Office Administrator - Business Support,
  +973 17117272   17211465   +973 17117117
   [email-masked]<mailto:[email-masked]>    www.credimax.com.bh<http://www.credimax.com.bh>                                              <https://www.youtube.com/channel/UCnlPcrsrWZ9mAUF06oyCyXQ>  <https://www.facebook.com/credimaxbscbh>  <https://www.instagram.com/credimax.b.s.c/?hl=en>

 CrediMax B.S.C.(c) | Bldg 858 | Road 3618 | Al Seef District 436 | P.O. Box 5350 | Kingdom of Bahrain

CrediMax B.S.C. - A Financing Company Licensed by Central Bank of Bahrain                                                                                                   
From: Mohmed Ghadiyali [mailto:[email-masked]]
Sent: 01 November, 2021 8:28 AM
To: Nooruddeen Othiyil <[email-masked]<mailto:[email-masked]>>; Merchant Back Offices <[email-masked]<mailto:[email-masked]>>; Payment Gateway Team <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Mohammed Abdullah . Bahashwan <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Naseem Juma <[email-masked]<mailto:[email-masked]>>; Bhisham Manwani (TCS) <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: RE: Drop Payment - 7305506527

Hi @[email-masked]<mailto:[email-masked]> @Payment Gateway Team<mailto:[email-masked]>

Please process benefit refund of BD 26.64.

Benefit payment details:

S.No.

Received Time

Terminal ID

Brand ID

Authorization Code

Action

Currency Code

Trans. Amount

 Result Code

Host Response

 Mer. TrackID

 TranId

 Ref. Id

ECI

IP Address

UDF1

UDF2

UDF3

UDF4

UDF5

UDF6

UDF7

UDF8

UDF9

UDF10

UDF11

UDF12

UDF13

UDF14

UDF15

UCAF

Ticket No

Booking Id

Transaction Upadted Time

Process Type

Invoice Gen Mode

4621

9/29/2021 20:26

'677950

'BENEFIT

'961253

1 - Purchase

'048

'26.64

'CAPTURED

'00

'7305506527

'202127218195541

'127258358250

'7

'109.161.166.111

'a914fb5b-bbeb-46df-962a-1953c5281e89

'BENEFIT

'

'

'

'

'

'

'

'

'

'

0

'

'

'

'HOSTED

'

Regards,

Mohmed Ghadiyali

From: Nooruddeen Othiyil <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, October 31, 2021 6:22 PM
To: Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Mohammed Abdullah . Bahashwan <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Naseem Juma <[email-masked]<mailto:[email-masked]>>; Bhisham Manwani (TCS) <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: RE: Drop Payment - 7305506527

Please go ahead..

From: Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, October 30, 2021 12:49 PM
To: Nooruddeen Othiyil <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Mohammed Abdullah . Bahashwan <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Naseem Juma <[email-masked]<mailto:[email-masked]>>; Bhisham Manwani (TCS) <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: RE: Drop Payment - 7305506527

Hi @Nooruddeen Othiyil<mailto:[email-masked]>

Please approve benefit refund of BD 26.64. This is sales order cancelled on validation (see screenshot in trailing email)

Benefit payment details:

S.No.

Received Time

Terminal ID

Brand ID

Authorization Code

Action

Currency Code

Trans. Amount

 Result Code

Host Response

 Mer. TrackID

 TranId

 Ref. Id

ECI

IP Address

UDF1

UDF2

UDF3

UDF4

UDF5

UDF6

UDF7

UDF8

UDF9

UDF10

UDF11

UDF12

UDF13

UDF14

UDF15

UCAF

Ticket No

Booking Id

Transaction Upadted Time

Process Type

Invoice Gen Mode

4621

9/29/2021 20:26

'677950

'BENEFIT

'961253

1 - Purchase

'048

'26.64

'CAPTURED

'00

'7305506527

'202127218195541

'127258358250

'7

'109.161.166.111

'a914fb5b-bbeb-46df-962a-1953c5281e89

'BENEFIT

'

'

'

'

'

'

'

'

'

'

0

'

'

'

'HOSTED

'

Regards,

Mohmed Ghadiyali

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, October 30, 2021 5:01 AM
To: Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Mohammed Abdullah . Bahashwan <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Naseem Juma <[email-masked]<mailto:[email-masked]>>; Bhisham Manwani (TCS) <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Subject: Drop Payment - 7305506527

External email sender, please take precaution.
Hi Mohmed,

Kindly assist to check regarding the below drop payment for an on validation order. Screenshot of the on validation as below and bank statement attached as well. Payment Mode is BENEFIT.

Please look into this and assist. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Mohammed Abdullah . Bahashwan" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, October 28, 2021 1:00:29 PM
Subject: VALIDATION CANCEL

With a reference to the order number : 7305506527

amount deducted: BHD 26.64

date of deduction: 9/29/21 9:24 PM

registered email: [email-masked]<mailto:[email-masked]>

card number : 5274 3201 2816 7145

bank statement - attach it
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