Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 29 Oct 2021 17:10:02 +0000

Hi Manish Kumar,  The customer has responded to the ticket.  Returns  Ticket comment <div>Hi </div>
<div><br></div>
<div>Please note my order number is 9508656790 Typographic Print Full Length. </div>
<div><br></div>
<div>Pictures are attached. Pocket has not been stiched. </div>
<div><br></div>
<div>Regards</div>
<div>Anitha</div>
<div><br></div>
<div>
<div><br></div>
<img class="ymail-preserve-class inline-image-guid-B5542E46-6583-4414-A06A-250866E59198 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI3MjQxMTc4OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.rFJyLjwjngOqJmYm9MXN2tTpXqd0-BbE-ALLCzJOtgU" alt="Inline image" style="width: 100%"><div><br></div>
<img class="ymail-preserve-class inline-image-guid-EBEF4FCD-34F2-40F1-A233-4D9DEA9DEDCA rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI3MjQxMTc4OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.GDOa5A3ZtCST1bb6AaEpxsMJy7zm7_-7Xl6p9Rb-GSw" alt="Inline image" style="width: 100%"><div><br></div>
<img class="ymail-preserve-class inline-image-guid-5BB3D2E5-C95A-49C1-8AAC-49C948E03A17 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI3MjQxMTc5MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.o4a90liB0NFeCLY_u81HXET_KO6qCekkqpIqxEe4Pi8" alt="Inline image" style="width: 100%"><div><br></div>
<span id="yahoo-rte-cursor-span"></span><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Friday, October 29, 2021, 8:19 PM, Max &lt;[email-masked]&gt; wrote:</div>
<blockquote class="iosymail">
<div id="yiv1007570536"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 3279581</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 3279581<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Manish Kumar : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Anitha,</div>
<div><br></div>
</div>
<div dir="ltr"><div dir="ltr">
<div>Thank you for contacting us.</div>
<div dir="ltr"><br></div>
<div style="line-height:1.38">We apologies for the inconvenience caused. We understand you were expecting the item to arrive at you in perfect condition, and we feel very sorry that on this instance we could not meet your expectations. <div><br></div>
<div>We request you to please specify the order number and the item name about your inquiry. We also request you to help us with some images of the item you have received so that we can assist you better.</div>
<div dir="ltr"><div dir="ltr">
<div>We look forward to hearing from you.</div>
<div><br></div>
<div>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.</div>
<div><br></div>
<div dir="ltr">Your friends,</div>
<div>The Support Team</div>
</div></div>
</div>
</div></div>
</div>
<div><br></div>
<br>

</div></div>
<blockquote></blockquote>
</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3279581