Subject: Drop payment//3257200
From: Elharith Elsiddig <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, MOHAMMED MURSHED <[email-masked]>
Date: Wed, 27 Oct 2021 08:37:15 -0700 (MST)

Hi Team 

Card number : 4830103007187099 
IBAN : SA5265000000341A35189001 
Date : 18/10/2021 
Amount : SAR 257 
Auth Code / reference number : 15098610 

The customer reported that the above amount has been debited from his account .After checking the hybris we can not find and order placed successfully 
Note ( The customer used another card end with *6124 to placed an order sucessfully 6360304851 on same date and with same amount) 

Kindly check and advise 

Regards, 
Elharith