Subject: Re: Drop Payment //[email-masked] // 3242112
From: Manish Kumar <[email-masked]>
To: jessie caparas <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ebrahim <[email-masked]>, escalations dxbteam <[email-masked]>, Mohammed Athar <[email-masked]>
Date: Tue, 26 Oct 2021 05:01:50 -0700 (MST)

Hi Jessie, 

We are not able to locate any order with order id - 6360303798. 

Kindly check and advise. 

Thank you for your help. 

Regards, 
Manish 

From: "Mohammed Athar" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Ebrahim" <[email-masked]>, "Manish Kumar" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Monday, October 25, 2021 2:47:37 PM 
Subject: RE: Drop Payment //[email-masked] // 3242112 

Hi [ mailto:[email-masked] | 
@Apoorv Joshi ] We have received the payment from the customer refer to the below screenshot FYI & the order number of the customer is 6360303798 

	

Terminal ID 	

Terminal Name 	

Account Number 	

Payment Type 	

Transaction Date 	

Transaction Time 	

Value of Sales 	

Cash Back 	

Cashback_Amount 	

Net Amount 	

Service Fee 	

Fee Without VAT 	

VAT Amount 	

Posting Date 	

Transaction Type 	

Card Number 	

Authorization Code 	

Transaction Reference No 	

Reconciliation Reference ID 	

Merchant Reconciliation Number 	

Full Terminal Number 

ARBS2I051473 	

LANDMARK 	

504000010006080000000.00 	

MADA 	

10/18/2021 	

18:33:18 	

143.1 	

0 	

0 	

139.81 	

3.29 	

2.86 	

0.43 	

10/18/2021 	

Purchase 	

506968******1474 	

66869 	

1.29115E+11 	

20533871/2021-10-18 	

0 	

ARBS2I051473 

From: Apoorv Joshi <[email-masked]> 
Sent: Sunday, October 24, 2021 11:00 AM 
To: Mohammed Athar (TCS) <[email-masked]> 
Cc: Shakeeb Arsalan <[email-masked]>; Ebrahim <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: Drop Payment //[email-masked] // 3242112 

External email sender, please take precaution. 

Dear Athar, 

Kindly assist to check regarding below drop payment case. 

Regards, 

Apoorv 

From: "Ebrahim" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, October 22, 2021 3:35:36 PM 
Subject: Drop Payment [ mailto://[email-masked] | //[email-masked] ] // 3242112 

Hi Team, 

Ticket ID: 3242112 

Auth ID: 066869 

Data: 18/10/2021 

Email ID: [ mailto:[email-masked] | [email-masked] ] 

Amount: 143.10 SAR 

Issue: the customer placed unsuccessful order and the amount (143.10 SAR) has been deducted from his account, kindly check and do the needful, 

Regards, 

Ebrahim Hageb 

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