Subject: Ticket Assigned - Conversation with Jumping Apple
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 01 Jan 2020 08:16:51 +0000 (UTC)

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jumping Apple Jumping Apple 
                   Hello there, I am interested in buying the below bed           06:14 PM, 16th Dec      

              
 Jumping Apple 
                   https://www.mothercarestores.com/bh/en/Baby-%26-Moms/Nursery/Furniture/Cribs-%26-Beds/Baby-Cribs/MOTHERCARE-Delta-Abby-3-in-1-Crib-with-Toddler-Guard-Rail/p/162310156           06:14 PM, 16th Dec      

              
 Jumping Apple 
                   Can you suggest a mattress on the site to buy?           06:14 PM, 16th Dec      

              
 Jumping Apple 
                   Or if you can give me mattress options for this crib to choose from?           06:15 PM, 16th Dec      

            
 Shivani                    Hi, Thank you for contacting us. My name is Shivani. How may I help you?           06:19 PM, 16th Dec 

              
 Jumping Apple 
                   Hello Shivani,           06:19 PM, 16th Dec      

              
 Jumping Apple 
                   Am interested in purchasing the bed in the link below           06:19 PM, 16th Dec      

            
 Shivani                    I have just check the crib.           06:20 PM, 16th Dec 

              
 Jumping Apple 
                   https://www.mothercarestores.com/bh/en/Baby-%26-Moms/Nursery/Furniture/Cribs-%26-Beds/Baby-Cribs/MOTHERCARE-Delta-Abby-3-in-1-Crib-with-Toddler-Guard-Rail/p/162310156           06:20 PM, 16th Dec      

              
 Jumping Apple 
                   Can you help           06:20 PM, 16th Dec      

              
 Jumping Apple 
                   suggest a mattress please?           06:20 PM, 16th Dec      

              
 Jumping Apple 
                   :9           06:20 PM, 16th Dec      

              
 Jumping Apple 
                   online? So I can purchase it in one go?           06:20 PM, 16th Dec      

            
 Shivani                    We can see that the size of the mattress is given in the description of the crib.           06:21 PM, 16th Dec 

            
 Shivani                             06:21 PM, 16th Dec 

            
 Shivani                    May I request you to please stay on-hold while I retrieve the information.           06:21 PM, 16th Dec 

              
 Jumping Apple 
                   Yes I saw the size but cannot find if there is a proper mattress on the site which is why I am asking for ur help           06:24 PM, 16th Dec      

              
 Jumping Apple 
                   and ur suggestion           06:24 PM, 16th Dec      

            
 Shivani                    Yes, I am checking the mattress for you.           06:25 PM, 16th Dec 

              
 Jumping Apple 
                   Thank u this will be so much help :pray:?           06:28 PM, 16th Dec      

            
 Shivani                    Please hold for a moment.           06:30 PM, 16th Dec 

              
 Jumping Apple 
                   Also, can we adjust the height of the mattress?           06:30 PM, 16th Dec      

              
 Jumping Apple 
                   The height of the mattress that is for the bed           06:31 PM, 16th Dec      

              
 Jumping Apple 
                   thank u           06:31 PM, 16th Dec      

            
 Shivani                    At the moment we only find mattress of size 132*70 cms           06:33 PM, 16th Dec 

            
 Shivani                    We request you to please share your email address, so that we can forward this issue to our concern team and update you accordingly.           06:34 PM, 16th Dec 

              
 Jumping Apple 
                   U can find?           06:35 PM, 16th Dec      

              
 Jumping Apple 
                   Cuz that’s the size of the mattress required           06:35 PM, 16th Dec      

              
 Jumping Apple 
                   for the bed           06:35 PM, 16th Dec      

            
 Shivani                    Yes, the sizes 132*70 is suitable for the crib.           06:36 PM, 16th Dec 

              
 Jumping Apple 
                   Can u send me a link to that mattress?           06:36 PM, 16th Dec      

              
 Jumping Apple 
                   Also, can we adjust the height of the mattress in the bed?           06:36 PM, 16th Dec      

            
 Shivani                    May I request you to please stay on-hold while I retrieve the information.           06:37 PM, 16th Dec 

            
 Shivani                    https://www.mothercarestores.com/bh/en/Baby-%26-Moms/Nursery/Bedsheets-%26-Linen/MOTHERCARE-Juniors-Quilted-Mattress-Pad---70x130-cms/p/108302300           06:38 PM, 16th Dec 

            
 Shivani                    https://www.mothercarestores.com/bh/en/Baby-%26-Moms/Nursery/Bedsheets-%26-Linen/MOTHERCARE-Kit-For-Kids-Babytex-Mattress---133x70x10/p/154563089           06:38 PM, 16th Dec 

              
 Jumping Apple 
                   The latter says the size is 133x70x10           06:39 PM, 16th Dec      

              
 Jumping Apple 
                   will it fit the bed I asked about?           06:39 PM, 16th Dec      

            
 Shivani                    We will have to ask our product team whether this mattress will be fit as its size is 133x70 cm           06:41 PM, 16th Dec 

            
 Shivani                    Please share your email address so that we can update you accordingly.           06:42 PM, 16th Dec 

            
 Shivani                    Hi, I'm not getting a response from you. Are we still connected?           06:44 PM, 16th Dec 

            
 Shivani                   
 Hi, 

Looks like we are not connected. 

Please feel free to reach out to us on 8000-1271‎  or you can drop us an email – [email-masked] 
 Thank you for shopping with us. 
          06:46 PM, 16th Dec 

       

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