Subject: confirmation
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Date: Sun, 19 Jan 2020 02:20:55 -0700 (MST)

Hi Mai, 

Thanks for your patience! 

We are truly sorry for the inconvenience caused to you. 

We would like to inform you that we have been heard back from the concerned team and as per the response, we would like you to confirm the below detail in order to help you with the refund. 

1. With respect to order id - 9761185049 we see that there is a return request for item - 161301943 - - Mirrored Chest of 3 Drawers - 31.50x15.75x31.50 cms in quantity one. 

2. With respect to order id - 9761511453, we don't see any return request raised now we would like you to let know the item you had returned for this order. 

Please note that this case will be automatically closed if we don't hear from you within 24 hours. 

We look forward to hearing from you. 

We thank you for your understanding and cooperation. Feel free to reach us out for any further assistance. 

Your friends, 
The Support Team