Subject: on validation cancelled deduction - order id - 9507417251
From: Manish Kumar <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Ziena Saeed <[email-masked]>
Date: Tue, 26 Oct 2021 02:59:21 -0700 (MST)

Hi Team, 

The customer is claiming that there is a deduction of amount AED 949.00 against the on validation cancelled order 9507417251 and share the below details. 

Please assist us check and refund if it's done from our end. 

Case id - 3243154 

Amount deducted - AED949 /- 
Date of deduction - Oct 12th 2021 
Email address - [email-masked] 
Authorization code/card number - Master 5521911008403450 

Thank you for your help. 

Regards, 
Manish