Subject: RE: Drop Payment [email-masked] & arrange call back 0550713289
From: Mohamed Mahmoud <[email-masked]>
To: "Mohammed Athar (TCS)" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Jessie Caparas <[email-masked]>, Manish Kumar <[email-masked]>, Mohamed Nagy <[email-masked]>
Date: Sun, 24 Oct 2021 07:27:12 +0000

Hi @Mohammed Athar (TCS)<mailto:[email-masked]>,

Please process the refund through Payfort.

Thanks
Ali

From: Jessie Caparas <[email-masked]>
Sent: Sunday, October 24, 2021 11:22 AM
To: Mohamed Nagy <[email-masked]>; Mohamed Mahmoud <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>
Subject: FW: Drop Payment [email-masked] & arrange call back 0550713289
Importance: High

@Mohamed Nagy<mailto:[email-masked]>@Mohamed Mahmoud<mailto:[email-masked]>

Can you guys please take it?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, October 23, 2021 11:36 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Malik Ismail <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; AHMED OMER <[email-masked]<mailto:[email-masked]>>; MOHAMMED MURSHED <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; AHMED OMER <[email-masked]<mailto:[email-masked]>>
Subject: Re: Drop Payment [email-masked]<mailto:[email-masked]> & arrange call back 0550713289

External email sender, please take precaution.
Hi Team,

Any update?

Regards
Shakeeb

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Malik Ismail" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "AHMED OMER" <[email-masked]<mailto:[email-masked]>>, "MOHAMMED MURSHED" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, October 21, 2021 3:58:33 PM
Subject: Drop Payment [email-masked]<mailto:[email-masked]> & arrange call back 0550713289

Hi Team,

Deduction Amount: 236 SAR
Deduction date: 18/10/2021
Customer's Email ID: [email-masked]<mailto:[email-masked]>
Customer's contact NO: 0550713289

The customer is claiming that the amount has been deducted, Can you please check and assist.

Also the customer is requesting for call back ASAP

Regards
Shakeeb

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