Subject: RE: On validation cancelled 8269730161
From: Mohammad Shababe Quamar <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Mustafa Chakki <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Mohammad Musaed <[email-masked]>, Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 24 Oct 2021 05:26:33 +0000

++ Looping in @Mustafa Chakki<mailto:[email-masked]>

Please process below mention ticket.

Thanks,
Shababe Quamar

From: Apoorv Joshi <[email-masked]>
Sent: Thursday, October 21, 2021 12:34 PM
To: Mohammad Shababe Quamar <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Mohammad Musaed <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Mustafa Chakki <[email-masked]>
Subject: Re: On validation cancelled 8269730161

External email sender, please take precaution.
Hi Shababe,

Please assist to check regarding below drop payment case and refund. Bank statement attached for the deduction and transaction id is: 116470034971. Unable to create hybris ticket for this order, error attached.

Kindly look into this and assist to close.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Mohammad Musaed" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, October 19, 2021 12:18:26 PM
Subject: On validation cancelled 8269730161

Hi  Team,

Problem statement :On validation canceled
Order number: 8269730161
Order Created: Jun 13, 2021
Amount: KWD23.67

The customer still claiming he got a deduction and refund not processed yet, and we are not able to crate hybris ticket for the same.

Regards,

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