Subject: Ticket Assigned - Conversation with m zaheer rana
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sat, 23 Oct 2021 02:57:32 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with m zaheer rana m zaheer rana                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  m zaheer rana Bot:  Hi M Zaheer Rana ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  /startOver Bot:  Please enter your number Customer:  0590037511            07:16 PM, 22nd Oct                   Zain                   Zaheer Thank you for contacting us. How may I help you?           07:17 PM, 22nd Oct                     m zaheer rana                    I have to exchange  a umbro shoes  wich  i bought online           07:17 PM, 22nd Oct                     m zaheer rana                    I am in dammam           07:17 PM, 22nd Oct                     m zaheer rana                    I go to store but dont have stock           07:18 PM, 22nd Oct                   Zain                   Could you please share your order number so that I can assist you further?           07:18 PM, 22nd Oct                     m zaheer rana                    They siad exchange online           07:18 PM, 22nd Oct                     m zaheer rana                    6359738281           07:18 PM, 22nd Oct                   Zain                   You can return the products within 14 days through one of the following options:  1- You can book your return online by logging into your account and going to order history and then clicking on “Order Number” from this page (https://www.centrepointstores.com/), and selecting the products you want to return.  2- You can visit the nearest branch of (Centerpoint) and return the product to the branch.  3- You can provide us with the full name of the products and the order number in order to create a return request from us.           07:19 PM, 22nd Oct                   Zain                   Is there anything else may I assist you with today?           07:19 PM, 22nd Oct                   Zain                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:21 PM, 22nd Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3257003