Subject: Ticket Assigned - Conversation with haifa
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sat, 23 Oct 2021 02:57:32 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with haifa haifa                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  haifa Bot:  Hi Haifa ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +966567388321            07:34 PM, 22nd Oct                   Zain                   Hi Haifa Thank you for contacting us. How may I help you?           07:36 PM, 22nd Oct                   Zain                   Hi, I'm not getting a response from you. Are we still connected?           07:38 PM, 22nd Oct                     haifa                    My order number is 6360368162           07:38 PM, 22nd Oct                     haifa                    I did collect my orders from center point in al andalus mall           07:39 PM, 22nd Oct                   Zain                   Thank you for sharing the order details. Please tell me what can I help you with.           07:39 PM, 22nd Oct                     haifa                    But there’s one stuff i’d like to return..but I can’t find the return process in my account           07:40 PM, 22nd Oct                     haifa                    Can i still return it?           07:40 PM, 22nd Oct                   Zain                   Yes you can visit the nearest store and return           07:41 PM, 22nd Oct                   Zain                   Is there anything else may I assist you with today?           07:41 PM, 22nd Oct                     haifa                    I just bring the stuff and go to center point?           07:41 PM, 22nd Oct                   Zain                   Yes           07:41 PM, 22nd Oct                     haifa                    No need to fill an aplication or something?           07:41 PM, 22nd Oct                   Zain                   You just need your order number           07:43 PM, 22nd Oct                     haifa                    Ok thank you           07:43 PM, 22nd Oct                   Zain                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:43 PM, 22nd Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3257073