Subject: Ticket Assigned - Conversation with michellan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 23 Oct 2021 02:57:29 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with michellan michellan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  michellan Bot:  Hi Michellan ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6360942079 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0542759054            06:57 AM, 22nd Oct                   
 badri                   Hi, Michellan Thank you for contacting us. My name is badri , I will be happy to assist you.           06:58 AM, 22nd Oct                     michellan                    Hello, I have a concern to my order,I would like to cancel it.thank you           06:59 AM, 22nd Oct                   badri                   Is this is your order number 6360942079?           06:59 AM, 22nd Oct                     michellan                    Yes that's my order number,theres no cancel button  when I checked my account.           07:00 AM, 22nd Oct                   badri                   We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.  Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           07:01 AM, 22nd Oct               
     badri                   Is there anything else I can assist you with today?           07:02 AM, 22nd Oct                     michellan                    Btw how many days the delivery if possible?           07:03 AM, 22nd Oct                   badri                   Please be advised that order number (6360942079) is being processed and will arrive within 4-6 business days.           07:03 AM, 22nd Oct                   badri                   Is there anything else I can assist you with today?           07:04 AM, 22nd Oct                     michellan                    Nope,thank you           07:04 AM, 22nd Oct                   badri                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:05 AM, 22nd Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3255502