Subject: Ticket Assigned - Conversation with hi
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 22 Oct 2021 02:37:19 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Customer:  Ty Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6359353926 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:57 PM, 21st Oct                   Zain                   Thank you for contacting us. How may I help you?           08:58 PM, 21st Oc
 t                     hi                    Hi regarding this order no. We already found the parcel. Somebody here in the petromin pick up point help us.           08:58 PM, 21st Oct                   Zain                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:59 PM, 21st Oct                   Zain                   How may I help you?           09:00 PM, 21st Oct                     hi                    We will not cancel it. I recently ask for cancellation because we expect that it will not be found. But now its ok we got the parcel. Ty           09:00 PM, 21st Oct                   Zain                   Is there anything else may I assist you with today?           09:01 PM, 21st Oct                     hi                    Assist me to pls note there that the parcel is ok and no need for cancellation. Ty           09:01 PM, 21st Oct                   Zain                   Ok will do           09:02 PM, 21st Oct 
                   Zain                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:02 PM, 21st Oct                     hi                    Ty           09:02 PM, 21st Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3254769