Subject: RE: ON_VALIDATION_CANCELLED // 6320274466
From: Malik Ismail <[email-masked]>
To: "Mohammed Athar (TCS)" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Akshay Berry <[email-masked]>, Jessie Caparas <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Ebrahim <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Thu, 21 Oct 2021 09:41:51 +0000

Hi @Mohammed Athar (TCS)<mailto:[email-masked]>

Updated.

From: Mohammed Athar (TCS) <[email-masked]>
Sent: Thursday, October 21, 2021 10:06 AM
To: Apoorv Joshi <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Akshay Berry <[email-masked]>; Jessie Caparas <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; Ebrahim <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: ON_VALIDATION_CANCELLED // 6320274466

Hi @Malik Ismail<mailto:[email-masked]> Please update in tracker.

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, October 21, 2021 5:39 AM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Mohammed Athar (TCS) <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Ebrahim <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: ON_VALIDATION_CANCELLED // 6320274466

External email sender, please take precaution.
Hi Malik,

Please find below the requested details:

Bank name: Riyad Bank
Branch Name: Unaizah Branch
Account name: Abdul Rahim Musa
account number: 6171757439940
IBAN Number: SA0720000006171757439940

Kindly assist to close the same asap. Thank you for your help!

Regards,
Apoorv
________________________________
From: "malik ismail" <[email-masked]<mailto:[email-masked]>>
To: "Mohammed Athar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Ebrahim" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, October 19, 2021 11:42:26 AM
Subject: RE: ON_VALIDATION_CANCELLED // 6320274466

H @Apoorv Joshi<mailto:[email-masked]>

Please get bank details from customer.

Regards,
Malik
From: Mohammed Athar (TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Monday, October 18, 2021 7:10 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Akshay Berry <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Ebrahim <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Subject: RE: ON_VALIDATION_CANCELLED // 6320274466

Hi @Malik Ismail<mailto:[email-masked]> Please refer to the below screenshot not sure whether this refund is processed or not as STATUS is showing as UNCERTAIN.

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183

From: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Sent: Monday, October 18, 2021 6:51 AM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Mohammed Athar (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Akshay Berry <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Ebrahim <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Subject: RE: ON_VALIDATION_CANCELLED // 6320274466

Hi @Mohammed Athar (TCS)<mailto:[email-masked]>,

Please process refund through PayFort.

Regards,
Malik
From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, October 17, 2021 8:35 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohammed Athar (TCS) <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Ebrahim <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Subject: Re: ON_VALIDATION_CANCELLED // 6320274466

External email sender, please take precaution.
Hi Team,

Please assist on the below.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "malik ismail" <[email-masked]<mailto:[email-masked]>>
Cc: "Mohammed Athar" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Ebrahim" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, October 10, 2021 8:11:05 PM
Subject: Re: ON_VALIDATION_CANCELLED // 6320274466

Hi Malik,

Please assist on the below. Thank you for your help!

Regards,
Apoorv.
________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "malik ismail" <[email-masked]<mailto:[email-masked]>>
Cc: "Mohammed Athar" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Ebrahim" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 8 October, 2021 11:09:10
Subject: Re: ON_VALIDATION_CANCELLED // 6320274466

Hi Malik,

Need your assistance on the below case on priority. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "malik ismail" <[email-masked]<mailto:[email-masked]>>
Cc: "Mohammed Athar" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Ebrahim" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, October 5, 2021 2:30:36 PM
Subject: Re: ON_VALIDATION_CANCELLED // 6320274466

Hi Malik,

Please assist on the below. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "malik ismail" <[email-masked]<mailto:[email-masked]>>
Cc: "Mohammed Athar" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Ebrahim" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, October 2, 2021 1:41:18 PM
Subject: Re: ON_VALIDATION_CANCELLED // 6320274466

Hi Malik,

Kindly advise if any update on the below.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Mohammed Athar" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "malik ismail" <[email-masked]<mailto:[email-masked]>>
Cc: "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Ebrahim" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, September 19, 2021 5:23:04 PM
Subject: RE: ON_VALIDATION_CANCELLED // 6320274466

Hi @Apoorv Joshi<mailto:[email-masked]> We have received the below payment from the customer.Refer to the below screenshot FYI.

Terminal ID
Terminal Name
Account Number
Payment Type
Transaction Date
Transaction Time
Value of Sales
Cash Back
Cashback_Amount
Net Amount
Service Fee
Fee Without VAT
VAT Amount
Posting Date
Transaction Type
Card Number
Authorization Code
Transaction Reference No
Reconciliation Reference ID
Merchant Reconciliation Number
Full Terminal Number
ARBS2I041473
LANDMARK
5.04E+20
MADA
6/18/2021
17:37:32
136
0
0
132.81
3.19
2.77
0.42
6/18/2021
Purchase
529741******1990
64914
116914213799
17335669/2021-06-18
0
ARBS2I041473

Hi @Malik Ismail<mailto:[email-masked]> Kindly confirm to proceed with the refund through payfort.

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, September 18, 2021 2:11 PM
To: Mohammed Athar (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Akshay Berry <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Ebrahim <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: ON_VALIDATION_CANCELLED // 6320274466

External email sender, please take precaution.
Hi Athar,

Kindly assist with the refund for the below On Validation order.

Thank you for your help!

Regards,
Apoorv.
________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 15 September, 2021 17:22:40
Subject: ON_VALIDATION_CANCELLED // 6320274466

Hi Team,

Order ID: 6320274466
Authorization Code: 213799
Date: Jun 18, 2021
Amount: SAR136
Email: [email-masked]<mailto:[email-masked]>

Issue distribution: the order on ON_VALIDATION_CANCELLED as per customer the amount deducted from his account and he provide us by his bank statement which confirms the same.

Kindly check and do the needful

Regards,
Ebrahim Hageb

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CMalik.Ismail%40landmarkgroup.com%7C8c0af06dd19545d8898108d99458cfd0%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637703931425050456%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=RO2dQ%2Bp%2BYstTrX%2Fl6KX9a2Pk1XBUXzRnzUEUxEFn43c%3D&reserved=0>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CMalik.Ismail%40landmarkgroup.com%7C8c0af06dd19545d8898108d99458cfd0%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637703931425060411%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=rfYc7J5DQ1NH%2BPp%2BRD%2BvQai6KV4m2%2Fqpx8lNGiLOV3c%3D&reserved=0>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com