Subject: Ticket Assigned - Conversation with السلام عليكم ورحمة الله وبركاته
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 21 Oct 2021 03:08:43 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with السلام عليكم ورحمة الله وبركاته السلام عليكم ورحمة الله وبركاته                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  السلام عليكم ورحمة الله وبركاته Bot:  Hi السلام عليكم ورحمة الله وبركاته ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6359498485 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0547252420            05:39 PM, 20th Oct                   Zain                   Thank you for contacting us. How may I help you?           05:42 PM, 20th Oct                     السلام عليكم ورحمة الله وبركاته                             05:43 PM, 20th Oct                     السلام عليكم ورحمة الله وبركاته                    I made return order for this order           05:43 PM, 20th Oct                     السلام عليكم ورحمة الله وبركاته                    But no one come to pick up it           05:43 PM, 20th Oct                   Zain                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:44 PM, 20th Oct                   Zain                   Thank you for allowing me the time to check. I appreciate your patience.           05:46 PM, 20th Oct                   Zain                   I’m sorry to see that you’ve been waiting for return shipment to be collected, and it seems like this has not happened as yet. This is not the typical standard. Our courier partner will contact you shortly to arrange collection from you.           05:47 PM, 20th Oct                   Zain                   0547252420 Is this your phone number ?           05:48 PM, 20th Oct                   Zain                   Hi, I'm not getting a response from you. Are we still connected?           05:49 PM, 20th Oct                   Zain                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           05:51 PM, 20th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3250166