Subject: Ticket Assigned - Conversation with tauqeer khan
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 21 Oct 2021 03:08:04 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with tauqeer khan tauqeer khan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  tauqeer khan Bot:  Hi Tauqeer Khan ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0556790805            09:35 PM, 20th Oct                   Zain                   Thank you for contacting us. How may I help you?           09:36 PM, 20th Oct                     tauqeer khan                             09:37 PM, 20th Oct                     tauqeer khan                             09:37 PM, 20th Oct                     tauqeer khan                    I received a damaged item in my order           09:37 PM, 20th Oct                   Zain                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:38 PM, 20th Oct                   Zain                   Could you please share your order number so that I can assist you further?           09:38 PM, 20th Oct                     tauqeer khan                    6360096509           09:39 PM, 20th Oct                   Zain                   يYou can return the products within 14 days through one of the following options:           09:41 PM, 20th Oct                   Zain                   1- You can book your return online by logging in to your account and going to order history and then clicking on “Order Number” from this page (https://www.centrepointstores.com/), and selecting the products you want to return.           09:41 PM, 20th Oct                   Zain                   2- You can visit the nearest branch of (Centerpoint) and return the product to the branch.           09:41 PM, 20th Oct                   Zain                   Is there anything else may I assist you with today?           09:42 PM, 20th Oct                     tauqeer khan                    If I am returning at the branch do I need to do any process or I just need to show them my online order?           09:43 PM, 20th Oct                   Zain                   online order only           09:43 PM, 20th Oct                   Zain                   Is there anything else may I assist you with today?           09:43 PM, 20th Oct                   Zain                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:45 PM, 20th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3251240