Subject: RE: Drop payment // [email-masked] // 3219784
From: "Mohammed Athar (TCS)" <[email-masked]>
To: Malik Ismail <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, MOHAMMED MURSHED <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Elharith Elsiddig <[email-masked]>, Jessie Caparas <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 20 Oct 2021 17:12:58 +0000

Hi @Malik Ismail<mailto:[email-masked]> Refund is done.

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183

From: Malik Ismail <[email-masked]>
Sent: Tuesday, October 19, 2021 7:04 AM
To: Shakeeb Arsalan <[email-masked]>; Mohammed Athar (TCS) <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; MOHAMMED MURSHED <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Elharith Elsiddig <[email-masked]>; Jessie Caparas <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: Drop payment // [email-masked] // 3219784

Hi Athar,

Please process refund through payfort.

6358749788
Authorization Code 499758
Amount SAR 215.10

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Monday, October 18, 2021 5:40 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; MOHAMMED MURSHED <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Elharith Elsiddig <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Subject: Re: Drop payment // [email-masked]<mailto:[email-masked]> // 3219784

External email sender, please take precaution.
Hi Team,

Please assist regarding the following issue.

Regards
Shakeeb

________________________________
From: "Elharith Elsiddig" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "MOHAMMED MURSHED" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, October 18, 2021 7:04:25 PM
Subject: Drop payment // [email-masked]<mailto:[email-masked]> // 3219784

Hi Team

Card number :   5294158161868575
Email ID: [email-masked]<mailto:[email-masked]>
Date :  11/10/2021
Amount : SAR 215
Auth Code / reference number : 0000128411092303

The customer reported that the above amount has been debited from his account  .After checking the hybris we can not find any order placed successfully .

Kindly check and advise

Regards,
Elharith

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