Subject: New Reply Received - create rma
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 20 Oct 2021 14:50:32 +0000

Hi Manish Kumar,  The customer has responded to the ticket.  create rma  Ticket comment <div dir="ltr">Forwarding this to  you…</div>
<div dir="ltr">I still haven’t had a collection of this item, it’s absolutely shocking and poor customer service. We’ve been lied to umpteen times. Can you please arrange this item to be collected. </div>
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<div dir="ltr">Please can you collect this item, </div>
<div dir="ltr">from E1 706 Horizon Tower </div>
<div dir="ltr">         Al Reem Island</div>
<div dir="ltr">        Abu Dhabi </div>
<div dir="ltr">       UAE.</div>
<div dir="ltr">Thank you…</div>
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<div>On 2 Oct 2021, at 1:35 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi safiya,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologise for the inconvenience caused to you.</div>
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<div dir="ltr">A return request has been initiated for the item (9505171205) collection team will collect the item in 2 - 3 working days.</div>
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<div>Thank you for shopping with us and have a great day! Stay Safe!</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3169045