Subject: Refund Approval - 6484963695
From: Nikhil Bishnoi <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, [email-masked]
Cc: Nikhil Bishnoi <[email-masked]>, [email-masked]
Date: Tue, 19 Oct 2021 20:28:57 +0530

Hi Team,

Order Date : Apr 22, 2020
Order ID: 6484963695
Tracking ID: S001049335619

Issue Description: The order was shipped from our side on 4/25/20 but till
now the order has not been delivered to the customer and Shipa has
confirmed that the order has been cancelled due to aging.

Under the child ticket 3183244, we have tried checking with the WH
regarding the status for the shipment, but we have not heard anything from
them.

Kindly provide us approval to process the refund as the order is since
April. This is the customer's first order with us

Regards,
Nikhil.