Subject: RE: Drop payment [email-masked]
From: "Mohammed Athar (TCS)" <[email-masked]>
To: Malik Ismail <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, Ali Atef <[email-masked]>, Elharith Elsiddig <[email-masked]>, Akshay Berry <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Mon, 18 Oct 2021 15:15:10 +0000

Hi @Malik Ismail<mailto:[email-masked]> Please confirm the amount as well.

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183

From: Malik Ismail <[email-masked]>
Sent: Monday, October 18, 2021 3:57 PM
To: Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>; Mohammed Athar (TCS) <[email-masked]>
Cc: Manish Kumar <[email-masked]>; Apoorv Joshi <[email-masked]>; Ali Atef <[email-masked]>; Elharith Elsiddig <[email-masked]>; Akshay Berry <[email-masked]>; Jessie Caparas <[email-masked]>
Subject: RE: Drop payment [email-masked]

Hi Athar,

Please process refund through Payfort.

6357187286
Authorization Code 099368

Regards,
Malik
From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Monday, October 18, 2021 4:46 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Manish Kumar <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Ali Atef <[email-masked]<mailto:[email-masked]>>; Elharith Elsiddig <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Subject: Drop payment [email-masked]<mailto:[email-masked]>

External email sender, please take precaution.
Hi Team,

Please check and update on the below

The amount has been deducted twice as per the customer, However there is only one order for the same amount 6357187354

Pls check the below details and advise:

Email ID. [email-masked]<mailto:[email-masked]>
order date: 3-10-2021
amount: SAR523.20
and Card number ("4685409994088950")

Regards
Shakeeb

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, October 13, 2021 5:23:06 PM

Hi Team,

ticket no (3212970)

Email ID. [email-masked]<mailto:[email-masked]>
order date: 3-10-2021
Authorization number(5867)
amount: SAR523.20
and Card number ("4685409994088950")
issue description: The customer is claiming that the amount has been deducted twice. Kindly check the matter and update us asap.

Regards,
Atef

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