Subject: Fwd: Double payment
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Ali Atef <[email-masked]>, Elharith Elsiddig <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Mon, 18 Oct 2021 05:48:40 -0700 (MST)

Hi Team, 

Kindly assist with the double payment concern as per the details mentioned below.. Thank you for your help! 

Regards, 
Apoorv. 

From: "Apoorv Joshi" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Wednesday, 13 October, 2021 17:23:06 

Hi Team, 

ticket no (3212970) 

Email ID. [email-masked] 
order date: 3-10-2021 
Authorization number(5867) 
amount: SAR523.20 
and Card number ("4685409994088950") 
issue description: The customer is claiming that the amount has been deducted twice. Kindly check the matter and update us asap. 

Regards, 
Atef