Subject: Ticket Assigned - Conversation with abigail aquino
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 18 Oct 2021 03:52:58 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with abigail aquino abigail aquino                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  abigail aquino Bot:  Hi Abigail Aquino ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6359454494 Bot:    Your order status is : Delivered    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0503144662            06:46 PM, 17th Oct    
                Zain                   Thank you for contacting us. How may I help you?           06:47 PM, 17th Oct                     abigail aquino                             06:48 PM, 17th Oct                     abigail aquino                    I did not receive any parcel at all           06:48 PM, 17th Oct                   Zain                   On this order 6359454494 ?           06:48 PM, 17th Oct                     abigail aquino                    Yes           06:50 PM, 17th Oct                   Zain                   you didn't receive your order?           06:51 PM, 17th Oct                     abigail aquino                             06:51 PM, 17th Oct                     abigail aquino                    This is also a screenshot from my sms. No one called me today for delivery           06:52 PM, 17th Oct                   Zain                   Thank you for sharing the order details. Please allow me a moment to check this for you.           06:52 PM, 17th 
 Oct                     abigail aquino                    Please           06:53 PM, 17th Oct                   Zain                   You will be contacted by the driver to deliver the products in the case that you do not receive the order within five days, please contact us again           06:57 PM, 17th Oct                   Zain                   Is there anything else may I assist you with today?           06:57 PM, 17th Oct                     abigail aquino                    May i know from which delivery company?           07:00 PM, 17th Oct                   Zain                   Lmg           07:00 PM, 17th Oct                     abigail aquino                    I am worried           07:01 PM, 17th Oct                     abigail aquino                    If it get lost           07:01 PM, 17th Oct                   Zain                   Don't worry we are always here for you           07:02 PM, 17th Oct                   Zain                   will do the needful   
         07:02 PM, 17th Oct                   Zain                   Is there anything else may I assist you with today?           07:02 PM, 17th Oct                   Zain                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:05 PM, 17th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3237422