Subject: Ticket Assigned - delivery follow up
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 18 Oct 2021 03:52:54 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  delivery follow up don                    Bot:  Hi again! Bot:  Please enter your name Customer:  don Bot:  Hi Don ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6358517428 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:09 PM, 17th Oct                     don                    Where is my product 6358517428           06:10 PM, 17th Oct                   Fatima                   Hi Don , Thank you for contacting us. My
  name is Fatima, how can i help you ?           06:10 PM, 17th Oct                     don                    Ok           06:10 PM, 17th Oct                   Fatima                   Can you provide me with the name of the item as stated on the site so that we can assist you?           06:10 PM, 17th Oct                     don                    Check my order           06:10 PM, 17th Oct                     don                    6358517428           06:11 PM, 17th Oct                   Fatima                   Thank you for sharing the order details. Please allow me a moment to check this for you.           06:11 PM, 17th Oct                     don                    No one contact me           06:11 PM, 17th Oct                     don                    Ok           06:11 PM, 17th Oct                   Fatima                   We apologize , thank you for waiting.           06:15 PM, 17th Oct                   Fatima                   Your order has been shipped on two shipm
 ents and the other shipment is still in the process For your reference, the tracking ID is (SD003218937) you can tracking in (SHIPA) website (https://shipa.com/ar/shipa-delivery-personal/)           06:15 PM, 17th Oct                   Fatima                   Is there anything else may I assist you?           06:15 PM, 17th Oct                     don                    Yes Fatima           06:17 PM, 17th Oct                   Fatima                   how can i help you ?           06:19 PM, 17th Oct                   Fatima                   Are we still connected?           06:21 PM, 17th Oct                   Fatima                   It was a pleasure to assist you.           06:25 PM, 17th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3237163