Subject: Ticket Assigned - Conversation with rashid
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 18 Oct 2021 03:51:17 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rashid rashid                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rashid Bot:  Hi Rashid ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6358270797 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0593452868            03:02 PM, 17th Oct                   modhi         
           Hi Rashid  ,Good Evening, Thank you for contacting us. My name is Modhi , I will be happy to assist you.           03:02 PM, 17th Oct                     rashid                    Thank you           03:03 PM, 17th Oct                     rashid                    Pls let me know my last order status           03:03 PM, 17th Oct                   modhi                   Please allow me a moment to check this for you.           03:04 PM, 17th Oct                     rashid                    Which is still under process even after many days           03:04 PM, 17th Oct                   modhi                   Thank you for allowing me the time to check. I appreciate your patience.           03:09 PM, 17th Oct                   modhi                   We would like to inform you that the order (6358270797) is ready for pickup from the store.  Please make sure you have your ID while receiving.  Also, make sure that the SMS is ready, as required by the branch to be able to co
 mplete the pick-up process.           03:11 PM, 17th Oct                   modhi                   Is there anything else I can assist you with today?           03:11 PM, 17th Oct                     rashid                    Thanks           03:11 PM, 17th Oct                   modhi                   It was a pleasure to assist you. Thank you for shopping with us. Have a wonderful day.           03:12 PM, 17th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3236094