Subject: Ticket Assigned - Conversation with menna
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 18 Oct 2021 03:44:31 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with menna menna                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  menna Bot:  Hi Menna ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6359422462 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  09660594793884            09:30 PM, 17th Oct                   modhi            
        Hi Menna  ,Good Evening, Thank you for contacting us. My name is Modhi , I will be happy to assist you.           09:32 PM, 17th Oct                   modhi                   Hi Menna , I'm not getting a response from you. Are we still connected?           09:34 PM, 17th Oct                     menna                    The order did not came until now           09:36 PM, 17th Oct                     menna                    And the status shows that someone tried to contact me but i did not answer. Which is not true           09:36 PM, 17th Oct                   modhi                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:37 PM, 17th Oct                     menna                    Someone called me ans asked me to send the location via Whatsapp (which is odd because I alreadh wrote the addess) and I did send it to him           09:37 PM, 17th Oct                     menna                    And then he never an
 swered my calls           09:37 PM, 17th Oct                   modhi                   Please confirm if this is your right phone number 966594793884 ?           09:40 PM, 17th Oct                   modhi                   Hi Menna , I'm not getting a response from you. Are we still connected?           09:44 PM, 17th Oct                   modhi                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:46 PM, 17th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3238207