Subject: Ticket Assigned - Conversation with bahar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 18 Oct 2021 03:44:26 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with bahar bahar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  bahar Bot:  Hi Bahar ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6359898075 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0566560682            07:27 PM, 17th Oct                   modhi                   Hi Bahar  ,Good Evening, Thank you for contacting us. My name is Modhi , I will be happy to assist you.           07:29 PM, 17th Oct                     bahar                    I ordered 3 days back and select collect option on delivery           07:30 PM, 17th Oct                     bahar                    I’m traveling the day after tomorrow and I want my Oder by today or tomorrow max           07:31 PM, 17th Oct                   modhi                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:34 PM, 17th Oct                   modhi                   We see that you have placed your order on 16/10/2021. We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 4 - 5 working days. You’ll receive an SMS and an email when your order is ready for collection.  ​For more information on click and collect orders, we request you to visit the following link: https://www.splashfashions.com/sa/en/click-and-collect           07:41 PM, 17th Oct                   modhi                   Is there anything else I can assist you with today?           07:41 PM, 17th Oct                   modhi                   It was a pleasure to assist you. Thank you for shopping with us. Have a wonderful day.           07:44 PM, 17th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3237625