Subject: Ticket Assigned - delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 18 Oct 2021 03:37:35 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  delivery hi sabrina here                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi sabrina here Bot:  Hi Hi Sabrina Here ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8108065910 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096597243938            01:42 PM, 17th Oct                     hi sabrina here                    Ok           01:42 PM, 17th Oct                   Mazin                   Hi  Sabrina ,Good morning, Thank you for contacting us. My name is Mazin Bassi How may I help you?           01:42 PM, 17th Oct                     hi sabrina here                    My order it says is out for delivery           01:43 PM, 17th Oct                     hi sabrina here                    May i know what time it will reach           01:43 PM, 17th Oct                     hi sabrina here                    Cos i will go for work at 1           01:43 PM, 17th Oct                     hi sabrina here                    So can only receive either before or after 5           01:43 PM, 17th Oct                   Mazin                   This is the order number 8108065910 ?           01:44 PM, 17th Oct                     hi sabrina here                    Yes           01:44 PM, 17th Oct                   Mazin                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:45 PM, 17th Oct                     hi sabrina here                    Ok am waiting           01:45 PM, 17th Oct                   Mazin                   We apologize we could not find the exact time           01:49 PM, 17th Oct                   Mazin                   Our delivery team will contact you asap           01:49 PM, 17th Oct                   Mazin                   Is there anything else i can help you with ?           01:49 PM, 17th Oct                     hi sabrina here                    Ok...but can u make it for evening           01:49 PM, 17th Oct                     hi sabrina here                    Ok will wait for their call           01:50 PM, 17th Oct                   Mazin                   We’re on it - and we’ll do our best to sort this out quickly.           01:51 PM, 17th Oct                   Mazin                   Is there anything else i can help you with ?           01:57 PM, 17th Oct                   Mazin                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:09 PM, 17th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3235799