Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 18 Oct 2021 03:39:05 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi.. I'm trying to make a purchase online on max app but don't get an option to redeem my shukrans           05:34 PM, 17th Oct                   Mohad                   Hey, Thank you for contacting us. My name is Kabir , I will be happy to assist you.           05:34 PM, 17th Oct                     User                    How do I redeem my shukrans online           05:35 PM, 17th Oct                   Mohad                   After you have linked your Oman Shukran account and you have 200 points or more, you will be eligible to spend your points.           05:35 PM, 17th Oct                     User                    I have linked my account and it is more than 200           05:37 PM, 17th Oct                     User                    I'm not getting the option to pay with shukran           05:38 PM, 17th Oct               
     Mohad                   We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it. and then try placing new order again           05:41 PM, 17th Oct                   Mohad                   Is there anything else I can help you with today?           05:43 PM, 17th Oct                   Mohad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:45 PM, 17th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3236948