Subject: Ticket Assigned - Conversation with my name is muneer
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 18 Oct 2021 03:37:37 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with my name is muneer my name is muneer                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  my name is muneer Bot:  Hi My Name Is Muneer ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6358653956 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0564374340            03:06 PM, 17th Oct                     my name is muneer                    My order has to be delivered on Thursday           03:07 PM, 17th Oct                     my name is muneer                    Still I didn’t receive it           03:07 PM, 17th Oct                   modhi                   Hi Muneer  ,Good Evening, Thank you for contacting us. My name is Modhi , I will be happy to assist you.           03:07 PM, 17th Oct                     my name is muneer                    Am waiting since Thursday           03:07 PM, 17th Oct                     my name is muneer                    He is not accepting the call also           03:08 PM, 17th Oct                     my name is muneer                    Regarding the delivery           03:08 PM, 17th Oct                   modhi                   We sincerely apologize for any inconvenience caused,  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           03:08 PM, 17th Oct                   modhi                   Is there anything else I can assist you with today?           03:10 PM, 17th Oct                     my name is muneer                    As I need to get this today           03:11 PM, 17th Oct                     my name is muneer                    I am leaving out of riyadh           03:11 PM, 17th Oct                     my name is muneer                    So let me know the status of my order           03:11 PM, 17th Oct                   modhi                   We request you to please allow us some time so we can work on this and do the needful.           03:12 PM, 17th Oct                   modhi                   Is there anything else I can assist you with today?           03:12 PM, 17th Oct                     my name is muneer                    I had the issue regarding this order           03:12 PM, 17th Oct                     my name is muneer                    Please ask the concerned person to call me on this number           03:13 PM, 17th Oct                   modhi                   we will concerned ([email-masked])           03:13 PM, 17th Oct                   modhi                   Is there anything else I can assist you with today?           03:13 PM, 17th Oct                     my name is muneer                    Dear modhi the concerned delivery person is not accepting the call           03:13 PM, 17th Oct                     my name is muneer                    Can you track the status of my order           03:14 PM, 17th Oct                   modhi                   Please allow me a moment to check           03:16 PM, 17th Oct                     my name is muneer                    Any update           03:17 PM, 17th Oct                   modhi                   Has the first shipment been received?           03:19 PM, 17th Oct                     my name is muneer                    Yes           03:20 PM, 17th Oct                     my name is muneer                    But I didn’t receive one more which has to be delivered on Thursday           03:21 PM, 17th Oct                     my name is muneer                    I got call on Thursday           03:21 PM, 17th Oct                     my name is muneer                    But the delivery person had not accepting the call           03:21 PM, 17th Oct                     my name is muneer                    I need it immediately as am going out of town by evening           03:22 PM, 17th Oct                   modhi                   You'll be contacted again.           03:22 PM, 17th Oct                   modhi                   Is there anything else I can assist you with today?           03:22 PM, 17th Oct                   modhi                   It was a pleasure to assist you. Thank you for shopping with us. Have a wonderful day.           03:24 PM, 17th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3236159