Subject: Ticket Assigned - Conversation with muhammed shafi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 Oct 2021 09:46:13 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with muhammed shafi muhammed shafi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  muhammed shafi Bot:  Hi Muhammed Shafi ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0559012647            06:50 PM, 13th Oct                   MBS                   Hi Muhammed , Thank you for contacting us. My name is Kabir , I will be happy to assist you.           06:52 PM, 13th Oct                   MBS                    Please provide us with your inquiry, so that we can assist you optimally.           06:55 PM, 13th Oct                   MBS                   Hi, I'm not getting a response from you. Are we still connected?/           07:02 PM, 13th Oct                   MBS                   Hi, I'm not getting a response from you. Are we still connected?           07:02 PM, 13th Oct                   MBS                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           07:02 PM, 13th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3222451