Subject: Ticket Assigned - Conversation with amr
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 Oct 2021 09:46:10 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with amr amr                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  amr Bot:  Hi Amr ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6357564879 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0558663960            04:58 PM, 13th Oct                   modhi                   Hi Amr  ,Good Evening, Thank you for contacting us. My name is Modhi , I will be happy to assist you.           04:59 PM, 13th Oct                     amr                    Hi Modhi           04:59 PM, 13th Oct                     amr                    Brother .. I've made an order 10th Oct           04:59 PM, 13th Oct                     amr                    And still showing processing           04:59 PM, 13th Oct                   modhi                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:00 PM, 13th Oct                     amr                    Please let me know if it would be delivered today as Im travelling tomorrow           05:00 PM, 13th Oct                     amr                    6357564879           05:00 PM, 13th Oct                   modhi                   Your order has been shipped from our warehouse. For your reference, the tracking ID is (Z5274600) you can tracking in (zakil) website (https://zajil-express.com/)           05:01 PM, 13th Oct                   modhi                   Is there anything else I can assist you with today?           05:01 PM, 13th Oct                     amr                    I mean .. Is it going to be delivered today?           05:01 PM, 13th Oct                     amr                    Because I may have to cancel the order after that           05:02 PM, 13th Oct                   modhi                   The delivery time is 3-6 business days if your order not delivered after this time please contact us for more assistance           05:03 PM, 13th Oct                   modhi                   Is there anything else I can assist you?           05:03 PM, 13th Oct                     amr                    !           05:04 PM, 13th Oct                     amr                    No           05:04 PM, 13th Oct                   modhi                   كان من دواعي سروري مساعدتك. شكرا على التسوق معنا ونتمنى لك أوقات طيبه           05:04 PM, 13th Oct                   modhi                   It was a pleasure to assist you. Thank you for shopping with us. Have a wonderful day.           05:04 PM, 13th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3221870