Subject: Ticket Assigned - cancelled
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 Oct 2021 09:43:47 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  cancelled cancel an order                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  cancel an order Bot:  Hi Cancel An Order ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9507692625 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  509651124            04:20 PM, 14th Oct                   mayar          
          Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:20 PM, 14th Oct                     cancel an order                    I would like to cancel an order           04:20 PM, 14th Oct                     cancel an order                    9507692625           04:20 PM, 14th Oct                   mayar                   Thank you for sharing the order details. Please allow me a moment to check this for you.           04:21 PM, 14th Oct                     cancel an order                    Okay           04:21 PM, 14th Oct                   mayar                   We see that you want us to cancel your order with order number: 9507692625. Unfortunately, we won't be able to cancel your order at the moment as your order is in progress . However, we would request you to not accept the delivery of your order.           04:22 PM, 14th Oct                   mayar                   Also if you receive a call from the courier age
 nt, we request you to inform him to cancel the delivery.           04:22 PM, 14th Oct                     cancel an order                    Ok Thanks           04:22 PM, 14th Oct                   mayar                   Is there anything else i can help you with           04:23 PM, 14th Oct                     cancel an order                    Nope           04:23 PM, 14th Oct                     cancel an order                    Have a nice day           04:23 PM, 14th Oct                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:25 PM, 14th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3225982