Subject: Ticket Assigned - Conversation with glacier
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 Oct 2021 09:43:41 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with glacier glacier                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  glacier Bot:  Hi Glacier ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9507317668 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0566422400            11:19 AM, 14th Oct                   badri                   Hi, Glacier Thank you for contacting us. My name is badri , I will be happy to assist you.           11:20 AM, 14th Oct                     glacier                    kindly check order 9507317668           11:21 AM, 14th Oct                   badri                   We see that you have placed your order on  Oct 11, 2021. We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 4 - 5 working days. You’ll receive an SMS and an email when your order is ready for collection.           11:22 AM, 14th Oct                   badri                   Sorry usually delivered to the stores and are ready to pick-up within  2-3 working days.           11:23 AM, 14th Oct                   badri                   Is there anything else I can assist you with today?           11:23 AM, 14th Oct                     glacier                    thank you           11:25 AM, 14th Oct                   badri                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:25 AM, 14th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3224542