Subject: Ticket Assigned - Conversation with shemna
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 Oct 2021 09:43:41 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shemna shemna                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shemna Bot:  Hi Shemna ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9507264178 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0509082626            11:46 AM, 14th Oct                     shemna                    Ok           11:47 AM, 14th Oct                   badri                   Hi, Shemna Thank you for contacting us. My name is badri , I will be happy to assist you.           11:47 AM, 14th Oct                     shemna                    I am waiting           11:49 AM, 14th Oct                   badri                   We see that you have placed your order on  Oct 11, 2021. We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within  2-3 working days. You’ll receive an SMS and an email when your order is ready for collection.           11:50 AM, 14th Oct                   badri                   Is there anything else I can assist you with today?           11:51 AM, 14th Oct                     shemna                    Help           11:52 AM, 14th Oct                     shemna                    I am  awaiting my order           11:52 AM, 14th Oct                     shemna                    It is still under process for 3 days           11:52 AM, 14th Oct                     shemna                    9507264178           11:52 AM, 14th Oct                   badri                   We see that you have placed your order on Oct 11, 2021. We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2-3 working days. You’ll receive an SMS and an email when your order is ready for collection.           11:52 AM, 14th Oct                     shemna                    The items tats I ordered yesterday night is already available for collect           11:52 AM, 14th Oct                     shemna                    Today is the 4th day           11:53 AM, 14th Oct                   badri                   Your order on the way to the store and it will be ready at any moment            11:54 AM, 14th Oct                   badri                   Is there anything else I can assist you with today?           11:55 AM, 14th Oct                   badri                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:56 AM, 14th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3224658