Subject: Ticket Assigned - Conversation with suresh hari
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 Oct 2021 09:43:01 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with suresh hari suresh hari                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  suresh hari Bot:  Hi Suresh Hari ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9507700154 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0543285849            09:56 AM, 15th Oct                   badri                   Hi, Suresh Thank you for contacting us. My name is badri , I will be happy to assist you.           09:59 AM, 15th Oct                     suresh hari                    Hi good morning           10:02 AM, 15th Oct                     suresh hari                    I need an help           10:02 AM, 15th Oct                     suresh hari                    This is my order number - 9507700154           10:03 AM, 15th Oct                   badri                   We see that you have placed your order on  Oct 14, 2021. We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2-3 working days. You’ll receive an SMS and an email when your order is ready for collection.           10:03 AM, 15th Oct                     suresh hari                    I wanted to know the current location of this order so I can collect it           10:04 AM, 15th Oct                     suresh hari                    I cannot wait till tomorrow           10:04 AM, 15th Oct                   badri                   City Centre Mirdif City Centre Mirdif, Ground Floor, Nearest Parking P3, North East Entrance  United Arab Emirates (AE) AE-DU Mirdiff Dubai           10:05 AM, 15th Oct                   badri                   Is there anything else I can assist you with today?           10:05 AM, 15th Oct                     suresh hari                    Is my order available there now ???           10:07 AM, 15th Oct                     suresh hari                    Can you confirm if I go now can I collect it ??           10:08 AM, 15th Oct                   badri                   We see that you have placed your order on Oct 14, 2021. We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2-3 working days. You’ll receive an SMS and an email when your order is ready for collection.           10:08 AM, 15th Oct                   badri                   Is there anything else I can assist you with today?           10:10 AM, 15th Oct                   badri                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:12 AM, 15th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3228441