Subject: Ticket Assigned - Conversation with noufal
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 Oct 2021 09:42:56 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with noufal noufal                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  noufal Bot:  Hi Noufal ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0568871334            04:07 PM, 14th Oct                   saud                   Hi, Thank you for contacting us. This is Saud How may I help you?           04:08 PM, 14th Oct                     noufal                    yes           04:10 PM, 14th Oct                     noufal                    i have problem           04:10 PM, 14th Oct                     noufal                    i have 1198 shukran amount           04:10 PM, 14th Oct                     noufal                    but during check out it does not give an option           04:10 PM, 14th Oct                     noufal                    der           04:12 PM, 14th Oct                   saud                   can you please give me the e mail you have on your account here           04:13 PM, 14th Oct                     noufal                    [email-masked]           04:14 PM, 14th Oct                   saud                   Thank you for sharing the order details. Please allow me a moment to check this for you.           04:16 PM, 14th Oct                     noufal                    ok           04:17 PM, 14th Oct                     noufal                    come soon           04:17 PM, 14th Oct                     noufal                    am waiting           04:17 PM, 14th Oct                   saud                   Please allow me a moment to check this for you.           04:21 PM, 14th Oct                   saud                   please contact the Shukran support team on 800–SHUKRAN (800–7485726), or email at [email-masked]           04:24 PM, 14th Oct                   saud                   is there anything more i can assist you with           04:26 PM, 14th Oct                   saud                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:29 PM, 14th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3226010