Subject: Ticket Assigned - Conversation with huda
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 17 Oct 2021 09:12:55 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with huda huda                    Customer:  Don’t marked as resolved Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Huda ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  4 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:45 PM, 08th Aug                     huda                    Hi           12:46 PM, 08th Aug                     huda                    I won spin the wheel competition where I got this code : SWK on all kids fashion. But when I apply it shows code has been expired. Though it is mentioned that the code is valid till 31-12-2021. Kindly find the attached screenshot and resolve this issue.  Thank you.           12:46 PM, 08th Aug                     huda                             12:46 PM, 08th Aug                   Mohamed                   Hi Huda, Thank you for contacting us. This's Mohamed . I will be happy to help you.           12:48 PM, 08th Aug                   Mohamed                   May I request you to please stay on-hold while I retrieve the information.&nbsp;           12:49 PM, 08th Aug                   Mohamed                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.&nbsp;&nbsp;           12:53 PM, 08th Aug                   Mohamed                   Do you have any other questions I can help you with?           12:54 PM, 08th Aug                   Mohamed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:56 PM, 08th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2954494