Subject: Ticket Assigned - Conversation with raquel salud
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 Oct 2021 09:05:01 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with raquel salud raquel salud                    Bot:  Hi again! Bot:  Please enter your name Customer:  raquel salud Bot:  Hi Raquel Salud ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6357848760 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:12 PM, 13th Oct                     raquel salud                    Thank you..           03:12 PM, 13th Oct                   modhi                   Hi raquel  ,
 Good Evening, Thank you for contacting us. My name is Modhi , I will be happy to assist you.           03:12 PM, 13th Oct                   modhi                   Hi raquel, I'm not getting a response from you. Are we still connected?           03:15 PM, 13th Oct                     raquel salud                    I decided to cancel my orders..because i have not received my order..im waiting it for 7 days...           03:16 PM, 13th Oct                   modhi                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:16 PM, 13th Oct                     raquel salud                    Ok thank you..           03:17 PM, 13th Oct                   modhi                   As per the tracking information, we can see that your order has been returned back to our warehouse.           03:21 PM, 13th Oct                   modhi                   Is there anything else I can assist you with today?           03:21 PM, 13th Oct    
                  raquel salud                    Ok thank you           03:23 PM, 13th Oct                   modhi                   Feel free to reach out to us if you need any further assistance.           03:23 PM, 13th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3221348