Subject: Ticket Assigned - Conversation with رضوي
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 Oct 2021 09:04:02 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with رضوي رضوي                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  رضوي Bot:  Hi رضوي ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  01096267100            03:36 AM, 14th Oct                     رضوي                    Ok           03:36 AM, 14th Oct                   Mazen                   Hi Thank you for contacting us. This's Mazen  We would be happy to help you.           03:37 AM, 14th Oct                   Mazen                   Could you please share your order number so that I can assist you further?           03:37 AM, 14th Oct                     رضوي                    9507512861           03:38 AM, 14th Oct                     رضوي                    دا رقم الاوردر           03:38 AM, 14th Oct                     رضوي                    في قطعة اتكنسلت كنت دافعة بوسيلة دفع فودافون كاش من مصر           03:38 AM, 14th Oct                     رضوي                    تمن القطعة هيترد ازاي وف فترة قد ايه           03:39 AM, 14th Oct                   Mazen                   لحظات من فضلك ، ليتم التحقيق من البيانات           03:39 AM, 14th Oct                     رضوي                    تمام           03:40 AM, 14th Oct                   Mazen                   نود إعلامكم انه تم إرجاع المبلغ (29.26 درهم اماراتي) الى حسابكم بتاريخ 10/13/21م، ويستغرق ظهور المبلغ في حسابكم من 7 الى 14 يوم عمل حسب اجراءات البنك الخاص بكم، وفي حال عدم ظهور المبلغ في حسابكم خلال الوقت المحدد الرجاء التواصل معنا مجددا لكي يتم خدمتكم على اكمل وجه           03:42 AM, 14th Oct                   Mazen                   هل لديك اي إستفسار اخر           03:42 AM, 14th Oct                     رضوي                    لا شكراً جزيلا           03:42 AM, 14th Oct                   Mazen                   كان من دواعي سروري مساعدتك. شكرا على التسوق معنا ونتمنى لك أوقات طيبه.           03:43 AM, 14th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3223935