Subject: Ticket Assigned - Conversation with manahal fatima
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 17 Oct 2021 08:55:22 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with manahal fatima manahal fatima                    Bot:  Hi again! Bot:  Please enter your name Customer:  manahal fatima Bot:  Hi Manahal Fatima ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6357975541 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:19 PM, 15th Oct                   Zain                   Thank you for contacting us. How may I help you?           10:19 PM, 15th Oct                     manahal fatima                    I want update on my order           10:20 PM, 15th Oct                     manahal fatima                    6357975541 this is my order number           10:20 PM, 15th Oct                   Zain                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:20 PM, 15th Oct                   Zain                   Thank you for allowing me the time to check. I appreciate your patience.           10:22 PM, 15th Oct                   Zain                   We would like to inform you that the order No. (6357975541 ) has been shipped to the transport partner, and please note that the time for delivery of the order is 3-5 working days, and you can track the delivery of the order via the website           10:23 PM, 15th Oct                   Zain                   https://cutt.us/3UWSF           10:23 PM, 15th Oct                   Zain                   FP1007210001425           10:23 PM, 15th Oct                   Zain                   Is there anything else may I assist you with today?           10:23 PM, 15th Oct                     manahal fatima                    There was some error with my phone number that's why they were unable to deliver me my order           10:24 PM, 15th Oct                     manahal fatima                    I would like to ask if they have updated my nuber           10:24 PM, 15th Oct                     manahal fatima                    Number           10:24 PM, 15th Oct                   Zain                   +9666553292826           10:24 PM, 15th Oct                   Zain                   Is this your right phone ?           10:25 PM, 15th Oct                     manahal fatima                    No it's incorrect           10:25 PM, 15th Oct                     manahal fatima                    +966580649169           10:25 PM, 15th Oct                     manahal fatima                    This is my correct number           10:25 PM, 15th Oct                     manahal fatima                    Please update           10:25 PM, 15th Oct                   Zain                   Please provide us with your phone number so we can change it           10:26 PM, 15th Oct                   Zain                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             10:26 PM, 15th Oct                   Zain                   Is there anything else may I assist you with today?           10:26 PM, 15th Oct                     manahal fatima                    +966580649169           10:26 PM, 15th Oct                     manahal fatima                    Can you tell the estimated time when will this problem be solved           10:26 PM, 15th Oct                   Zain                   Got it           10:27 PM, 15th Oct                   Zain                   Is there anything else may I assist you with today?           10:27 PM, 15th Oct                     manahal fatima                    And can we show our order details and pick our order from Max outlet           10:27 PM, 15th Oct                   Zain                   as soon as passible we will working so hard for this issue           10:27 PM, 15th Oct                   Zain                   Is there anything else may I assist you with today?           10:28 PM, 15th Oct                     manahal fatima                    And can we show our order details and pick our order from Max outlet           10:28 PM, 15th Oct                   Zain                   Yes you can           10:29 PM, 15th Oct                   Zain                   Is there anything else may I assist you with today?           10:29 PM, 15th Oct                     manahal fatima                    Thank you           10:29 PM, 15th Oct                   Zain                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:30 PM, 15th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3230236