Subject: Ticket Assigned - Conversation with marisha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 Oct 2021 08:53:32 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with marisha marisha                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  marisha Bot:  Hi Marisha ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9507829824 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0569412152            11:37 AM, 16th Oct                     marisha                    Thanks           11:38 AM, 16th Oct                   badri                   Hi,Marisha Thank you for contacting us. My name is badri , I will be happy to assist you.           11:38 AM, 16th Oct                     marisha                    I placed the order yesterday but still the status is placed, I put it on store collecting since I need to collect it urgently like tomorrow           11:40 AM, 16th Oct                   badri                   Hi, I'm not getting a response from you. Are we still connected?           11:40 AM, 16th Oct                     marisha                    Yes           11:40 AM, 16th Oct                     marisha                    I placed the order yesterday but still the status is placed, I put it on store collecting since I need to collect it urgently like tomorrow           11:40 AM, 16th Oct                     marisha                    Just wanted to know whether I will be able to collect it by tomorrow           11:41 AM, 16th Oct                   badri                   We see that you have placed your order on  15/10/2010. We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within  2-3 working days. You’ll receive an SMS and an email when your order is ready for collection.           11:45 AM, 16th Oct                   badri                   Is there anything else I can assist you with today?           11:45 AM, 16th Oct                   badri                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:48 AM, 16th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3231172