Subject: Ticket Assigned - Conversation with unnimaya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 Oct 2021 08:53:30 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with unnimaya unnimaya                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  unnimaya Bot:  Hi Unnimaya ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Bahrain Bot:  Please enter your order number to continue Customer:  8307596011 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  97334587139            11:08 AM, 16th Oct                   badri                   Hi, Unnimaya Thank you for contacting us. My name is badri , I will be happy to assist you.           11:08 AM, 16th Oct                     unnimaya                    Hii           11:08 AM, 16th Oct                     unnimaya                    I was expecting to receive a product on Thursday. But didn't receive any calls. But on Friday, the delivery agent called me when I was out of house.           11:09 AM, 16th Oct                     unnimaya                    Today when I checked, the remark is given as no response from me on Thursday.           11:10 AM, 16th Oct                     unnimaya                    Will I receive it today?           11:10 AM, 16th Oct                     unnimaya                    Please check and update           11:10 AM, 16th Oct                   badri                   It will just take a moment to go through the details – Can you allow me for that ?           11:11 AM, 16th Oct                   badri                   Is this is your order number 7307596011?           11:12 AM, 16th Oct                   badri                   as we can check our courier partner has tried contacting you on the following contact number which was provided at the time of placing this order but without success +97334587139           11:14 AM, 16th Oct                   badri                   Hi, I'm not getting a response from you. Are we still connected?           11:14 AM, 16th Oct                   badri                   Hi, I'm not getting a response from you. Are we still connected?           11:14 AM, 16th Oct                   badri                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:19 AM, 16th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3231071