Subject: Ticket Assigned - return request
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 17 Oct 2021 08:53:29 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  return request محمد                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  محمد Bot:  Hi محمد ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:29 AM, 16th Oct                     محمد                    السلام عليكم           10:29 AM, 16th Oct                     محمد                    عملت طلب ارجاع           10:29 AM, 16th Oct                   reem                   مرحبا محمد، شكرا لك على التواصل معنا، معك ريم كيف يمكنني مساعدتك؟           10:29 AM, 16th Oct                   reem                   يرجى تزويدنا برقم الطلب حتى تتم خدمتك على اكمل وجه           10:30 AM, 16th Oct                   reem                   عميلنا العزيز هل ما زلت متصل معنا؟           10:31 AM, 16th Oct                     محمد                    6358811533           10:31 AM, 16th Oct                     محمد                    نعم           10:31 AM, 16th Oct                   reem                    لحظات من فضلك حتى يتم التحقق من البيانات           10:31 AM, 16th Oct                     محمد                    هذا رقم الطلب           10:32 AM, 16th Oct                   reem                   نود إعلامكم انه تم إنشاء طلب ارجاع من قبلك للطلب (6358811533) بنجاح بتاريخ  13-10-2021 وسيتم استلام الطلب من قبل شريك النقل خلال 3 الى 5 أيام عمل. وفي حال عدم استلام المرتجعات من قبل شريك النقل خلال الوقت المحدد الرجاء التواصل معنا مجددا لكي يتم خدمتكم على اكمل وجه.           10:33 AM, 16th Oct                   reem                   هل لديك أي إستفسار أخر؟           10:33 AM, 16th Oct                     محمد                    لا شكرت           10:33 AM, 16th Oct                   reem                   .كان من دواعي سروري مساعدتك. شكرا على التسوق معنا ونتمنى لك أوقات طيبه           10:34 AM, 16th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3230945