Subject: Ticket Assigned - Conversation with taruna
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 Oct 2021 08:53:28 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with taruna taruna                    Bot:  Hi again! Bot:  Please enter your name Customer:  taruna Bot:  Hi Taruna ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additio
 nal 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:26 AM, 16th Oct                   badri                   Hi, Taruna Thank you for contacting us. My name is badri , I will be happy to assist you.           08:26 AM, 16th Oct                     taruna                    Hi my order #9503484669           08:27 AM, 16th Oct                     taruna                    I already chat with one of your agent on 10th october           08:28 AM, 16th Oct                     taruna                    When my refund will back to me           08:28 AM, 16th
  Oct                     taruna                    Its more than 15days           08:28 AM, 16th Oct                   badri                   We would like to inform you that we have processed the refund of amount (AED41.57) on (9/26/21) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           08:28 AM, 16th Oct                   badri                   Kindly check with your concern bank as the refund has done from our  side           08:29 AM, 16th Oct                     taruna                    Okay.           08:30 AM, 16th Oct                   badri                   Is there anything else I can assist you with today?           08:30 AM, 16th Oct                     taruna                    No           08:32 AM, 16th Oct                   badri                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:32 AM, 16th Oct                                
           View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3230758