Subject: Ticket Assigned - Conversation with lipin
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 Oct 2021 08:53:08 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with lipin lipin                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  lipin Bot:  Hi Lipin ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8107893025 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96551624300            12:38 PM, 16th Oct                   Mohad                   Hi Lipin, Thank you
  for contacting us. My name is Kabir , I will be happy to assist you.           12:39 PM, 16th Oct                     lipin                    Hiii           12:39 PM, 16th Oct                   Mohad                   Please confirm if you are contacting regarding the following order number: 8107893025           12:40 PM, 16th Oct                   Mohad                   I would like to inform you that your order (8107893025) is placed successfully on Oct 15, 2021. Please note the shipping time frame is 2-3 business days. And you will be informed once your order is ready for delivery.           12:45 PM, 16th Oct                     lipin                    I order black pants but it showing blue           12:45 PM, 16th Oct                   Mohad                   I could see the color is black on your order.           12:46 PM, 16th Oct                     lipin                             12:47 PM, 16th Oct                     lipin                    I need black           1
 2:47 PM, 16th Oct                   Mohad                   You can cancel the order then order back again           12:49 PM, 16th Oct                   Mohad                   Is there anything else I can help you with today?           12:53 PM, 16th Oct                   Mohad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:58 PM, 16th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3231458