Subject: Ticket Assigned - Conversation with anam
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 Oct 2021 08:53:07 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with anam anam                    Customer:  Hello Bot:  Hi again! Bot:  Please enter your name Customer:  anam Bot:  Hi Anam ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9507981133 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:07 PM, 16th Oct                   Mohad                   Hi Anam, Thank you for contacting us. My name is Kabir , I will be happy to assist you.           12:09 PM
 , 16th Oct                     anam                    I want to request to change my mpde of collection           12:09 PM, 16th Oct                     anam                    Hello           12:10 PM, 16th Oct                   Mohad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:10 PM, 16th Oct                     anam                    Please make it as click and collect           12:10 PM, 16th Oct                   Mohad                   We are sorry to inform you that as per our policy we won't be able to change your delivery to store collection once the order has been placed successfully.           12:12 PM, 16th Oct                   Mohad                   Once this order 9507981133 has been shipped out you will receive an email notification for the same containing the tracking details.           12:12 PM, 16th Oct                     anam                    Ok           12:12 PM, 16th Oct         
             anam                    When will i receive it           12:12 PM, 16th Oct                     anam                    Can I get it by tomorrow           12:12 PM, 16th Oct                   Mohad                   Please note the shipping time frame is 2-3 business days. And you will be informed once your order is ready for delivery.           12:13 PM, 16th Oct                   Mohad                   Is there anything else I can help you with today?           12:16 PM, 16th Oct                   Mohad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:20 PM, 16th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3231306